Terms & Conditions
Effective Date: August 2, 2026
These Terms & Conditions apply to transportation inquiries and reservations made with Vinizya, operated by B1 Care. By requesting or confirming transportation, you agree to these terms.
Reservations
Submitting a website form does not guarantee a reservation. A trip is confirmed only after Vinizya confirms availability, trip details, vehicle category, and final price.
Quotes and Pricing
Prices displayed on the website are starting estimates. Final pricing may depend on distance, duration, pickup time, vehicle category, airport or venue fees, tolls, waiting time, additional stops, and requested services. The final quote will be provided before confirmation.
Vehicle Categories
Reservations are made by vehicle category, not by a particular manufacturer, model, color, or year. Vehicle availability may vary.
Passenger and Luggage Information
Customers must provide accurate passenger and luggage counts. Vinizya may require a different vehicle if the selected category cannot safely accommodate the passengers or luggage.
Pickup and Waiting Time
Customers are responsible for providing accurate pickup information and being ready at the confirmed time. Airport pickup instructions and included waiting time will be communicated with the reservation. Additional waiting charges may apply when disclosed before or during service.
Flight Delays
When flight information is provided, arrival times may be monitored. Customers should notify Vinizya of airline, flight number, terminal, or schedule changes as soon as possible.
Changes and Cancellations
Requests to change or cancel transportation must be made by calling (773) 789-8192. Any cancellation charges, deposits, or refund conditions will be disclosed before the reservation is confirmed.
Passenger Conduct
Passengers must follow reasonable safety instructions. Smoking, illegal activity, dangerous conduct, vehicle damage, and behavior that threatens the driver or passengers are prohibited. Customers may be responsible for cleaning or damage caused during their trip.
Delays Beyond Our Control
Vinizya is not responsible for delays caused by severe weather, road closures, traffic accidents, airport restrictions, law-enforcement activity, mechanical emergencies, or other circumstances beyond reasonable control. We will make reasonable efforts to communicate and complete the service.
Third-Party Transportation Providers
When necessary, Vinizya may coordinate service with qualified transportation providers. Necessary reservation information may be shared to complete the requested trip.
Website Information
We make reasonable efforts to keep website information accurate, but availability, pricing, service areas, and content may change without notice.
Privacy
Information submitted through the website is handled according to our Privacy Policy.
Governing Law
These terms are governed by applicable laws of the State of Illinois.
Contact
Vinizya — Operated by B1 Care
7627 W Belmont Ave
Elmwood Park, IL 60707
Phone: (773) 789-8192
Available 24 hours a day, 7 days a week