Last updated: September 20, 2026
Vinizya is committed to making its website and transportation information easier to use for as many people as possible, including people who use assistive technology.
Our Accessibility Efforts
We are working to improve clear headings, readable text, keyboard access, link descriptions, image alternative text, color contrast, and mobile usability. Accessibility is an ongoing process, and some older pages or third-party booking features may not yet provide the same experience in every browser or assistive technology.
Booking Assistance
If you have difficulty using the website, need information in another format, or need help arranging transportation, please call (773) 789-8192 or send a message through our Contact page. When contacting us, please describe the page or feature involved and the assistance you need.
Transportation Accommodation Requests
Please tell us about mobility equipment, service-animal needs, passenger assistance, luggage requirements, or other relevant accommodations before the trip whenever possible. Vehicle suitability and availability must be confirmed for each reservation.
Feedback
We welcome accessibility feedback and use it to prioritize improvements. We aim to respond to accessibility-related messages within a reasonable period. This statement does not claim formal certification or complete conformance with a specific accessibility standard.
